Answers to the questions we hear most often. If yours isn't here, contact us directly.
About the Content
No. All InteractSafe content — on the consumer site and in licensed partner deliverables — is explicitly framed as educational reference material. It is not a clinical recommendation, not a substitute for a prescriber or pharmacist consultation, and not medical advice. Every guide includes a clear disclaimer and directs patients to consult their prescriber or pharmacist for personalized guidance.
All interaction profiles are reviewed by Sanford A. Orloff, RPh (ret), NPI 1518289974 — a retired registered pharmacist with over 40 years of clinical pharmacy experience in medication therapy management, patient counseling, and pharmaceutical care. You can verify his NPI credentials publicly at the NPI Registry.
Exclusively primary sources: FDA official drug labeling and safety communications, NIH databases (PubMed, MedlinePlus), and peer-reviewed research from academic and clinical institutions including Mayo Clinic, Johns Hopkins, the American Heart Association, and the American Diabetes Association. InteractSafe does not use commercial health websites (Drugs.com, WebMD, Healthline), non-peer-reviewed blogs, manufacturer marketing materials, or AI-generated content without primary source backing.
Content is updated on a rolling basis as drug labeling changes, new peer-reviewed research is published, or new GLP-1 and cannabis-related evidence emerges. Source dates are verified on every update cycle. Licensed partners receive notifications when a guide they hold is updated.
Yes. Every guide on InteractSafe includes source citations with direct links to FDA official labeling, NIH publications, and PubMed abstracts. Nothing is sourced from secondary sources without a traceable primary citation.
Data & Compliance
No. The interaction checker does not create user accounts, does not store medication selections after a session ends, and does not collect any information that could identify an individual. Interactions exist in browser session memory only and are cleared when the tab closes.
InteractSafe is not a HIPAA covered entity and does not store, transmit, or process protected health information (PHI). Because no PHI flows to us, a Business Associate Agreement (BAA) is not required on our end. Partners in regulated environments should consult their own compliance counsel about their broader data practices — but embedding the InteractSafe widget does not create a PHI-sharing arrangement with us. Full details are on our Compliance page.
Standard Cloudflare server logs (with IP anonymization) and, optionally, anonymized aggregate usage analytics for partners who opt in. Aggregate analytics record interaction type counts only — e.g., "GLP-1 + cannabis: 200 checks this month" — with no individual-level tracking, no personally identifiable information, and no linking of a check to any user identity.
InteractSafe content is based on US regulatory sources (FDA, NIH) and is most applicable to US-market drug products. International partners are welcome to inquire — drug names and formulations vary by market, and we'll be upfront about where the content maps well versus where there are gaps. Contact us to discuss your specific geography and patient population.
Pricing & Licensing
Pricing is tiered by organization type and scale — single-location practices, multi-location groups, and enterprise platforms are priced differently. We don't publish a public price list because the right configuration varies significantly by use case. Contact us and we'll give you a clear, specific quote for your situation.
Yes, white-label options are available for both the widget and licensed content pages, primarily at the enterprise tier. Co-branded options — where InteractSafe and partner branding appear together — are available at mid-tier. Ask about your specific needs during the demo conversation.
Standard licensing is annual. This reflects the ongoing nature of content maintenance — source verification, update cycles, and pharmacist review time are continuous costs. Monthly arrangements may be available for pilot programs; ask about your situation.
We offer demo access and a test embed environment for qualified partners before any commitment is required. The main InteractSafe consumer site at interactsafe.com also gives you a full preview of the content and checker quality before you contact us.
Technical
The widget ships as a JavaScript snippet or iframe — the two most universally supported embed formats. It works on WordPress, Webflow, custom HTML sites, and most app-based web views. If you're using a less common platform or a restrictive content security policy, contact us and we'll assess compatibility before you commit.
We monitor FDA drug labeling updates, NIH database changes, and the peer-reviewed literature on an ongoing basis — particularly for high-activity areas like GLP-1 medications and cannabis research, which are both evolving rapidly. New interactions are added as evidence warrants, and existing guides are updated when source material changes. Licensed partners are notified of updates to guides they hold.
API access to the interaction data is available at the enterprise tier. This is intended for health app developers and larger platforms that need to integrate interaction data programmatically rather than via embed. Contact us with details about your integration requirements.
Still have a question?
If your question isn't covered here, contact us directly — we'll give you a straight answer.